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Contact Information

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Service Centers	Girl Scout Stores	Staff Roster	Emergency Information	Feedback Form	Inclement Weather	Upcoming Closures

Emergency Information

Our council emergency service can be reached at (800) 626-6543. This number is for emergencies only.

Feedback Form

Looking for information about joining Girl Scouts? Visit our Join page »

Tell us what's on your mind

Contact Information (please complete if you would like us to follow up with you):

Name

Phone

E-mail address

Please share your service center location

Please share your service unit number, if known

Customer Service Statement
GSOSW views providing a standard customer service experience as a priority for every staff member. We define customers as our members, the general community and our co-workers. Regardless of an individual’s role within the council, every interaction, process and action is infused with and motivated by our mission and Promise and Law. Girls are at the center of all we do. As our standard, we expect that our customer interactions are highlighted by a friendly response in a timely fashion (within two business days), with priority follow through and the sharing of factual information. We maintain the integrity of potentially confidential information and stay consistent with the council’s policies, procedures and practices. Interactions result in customers feeling satisfied that they have been heard, whether or not they receive the response for which they hoped.

Inclement Weather Procedure

In the event of snow or other inclement weather conditions, service centers will follow the school closure policies for the school nearest the service center(s). If inclement weather occurs when schools are not in session, the decision on service center closure will be made by the CEO or her designee. If a service center will be closed, it will be posted on the home page of our website. The decision to cancel Girl Scout meetings/gatherings that are not being held at Girl Scout property will be made by the organizer.

Upcoming Closures

Memorial Day		Monday, May
Independence Day		Thursday, July 4

Trefoil Traveling Store Information

Our traveling store visits areas that do not have a physical store location as well as camps and events. If you would like the traveling store to come to your event, please contact Tamara Walters at (800) 338-5248 ext. 6882 or twalters@girlscoutsosw.org.

Click here to see a list of upcoming traveling store locations »

Service Center Information

Bend Service Center

Phone: (541) 389-8146
Fax: (541) 382-1841

Address:
908 NE 4th Street Ste 101 Bend, OR 97701
Get driving directions »
Public transportation »

Office Hours:
Mon.-Fri., 9 a.m.- 5 p.m.

Shop Hours:
Mon.: Closed
Tues., Thurs., Fri.: 11:30 a.m.-4:30 p.m.
Wed.: 11:30 a.m.-6 p.m.

Eastern Oregon Contact

Phone: (541) 667-9696
Fax: (541) 332-2750

Address:
P.O. box 1346
Hermiston, OR 97838

Eugene Service Center

Phone: (541) 485-5911
Toll Free: (800) 522-8772
Fax: (541) 485-5913

Address:
72C Centennial Loop, Ste 300
Eugene, Oregon 97401
Get driving directions »
Public transportation »

Office Hours:
Mon-Fri, 9 a.m. - 5 p.m.

Shop Hours:
Mon., Tues., Thurs., and Fri.: 9 a.m. -5 p.m.
Wed.: 9 a.m.- 7 p.m.

Medford Service Center

Phone: (541) 773-8423
Toll Free: (800) 433-9288
Fax: (541) 857-8525

Address:
2001 N Keene Way Dr Medford, OR 97504
Get driving directions »
Public transportation »

Office and Shop Hours:
Mon-.Fri., 8:30 a.m. - 5 p.m

North Bend Service Center

Phone: (541) 756-4626
Fax: (541) 756-3650
Address:
1611 Virginia Ave #610, Ste 208 North Bend, OR 97459
Get driving directions »
Public transportation »

Office Hours:
Mon, 10 a.m. - 4 p.m.
Tues.-Fri., By appointment

Portland Service Center

Phone: (503) 977-6800
Toll Free:(800) 338-5248
Fax: (503) 977-6801

Address:
9620 SW Barbur Blvd Portland, OR 97219
Get driving directions »
Public transportation »

Office Hours:
Mon-Fri, 9 a.m. - 5 p.m.

Shop Hours:
Mon., Tues., Thurs., Fri.: 9 a.m.-5 p.m.
Wed.: 9 a.m.-7 p.m.
at.: 10 a.m.-2 p.m.

Staff Roster

To email a staff member, click their first name. Another helpful tool is our service unit locator which will help you find the staff and service team volunteers in your area.

This table can be sorted! Click on a heading below to sort the table by that heading.

First Name	Last Name	Title	Phone Number	Service Center	Contact For
Nicky	Aiello	Development Associate	(503) 977-6833	Portland	Donations, Portland; Donor Records; Fund Development Coordinators
Robert	Ball	Ranger - Homestead	(503) 622-4285	N/A	N/A
Megan	Bassett	Hispanic Initiative Specialist	(541) 246-1245	Eugene
Jodi	Benham	Membership and Community Development Specialist	(503) 977-6884	Portland
Marvin	Bennett	Camp Ranger	(509) 427-5824		Camp Whispering Winds
Priscilla	Bodily	Store Manager	(503) 977-6802	Portland	Store, Portland
Rex	Buchanan	Director of Properties	(503) 977-6836	Portland	Properties
Airenne	Buffum	Executive Assistant	(503) 977-6804	Portland	N/A
Rachel	Carlson	MCD Administrative Assistant	(503) 977-6814	Portland
Kathy ("KC")	Carnes	Alumnae Coordinator	(503) 977-6825	Portland	Alumnae
Lorraine	Converse	Treasurer Liaison	(503) 977-6844	Portland	Contact for SU Treasurers re: troop and SU finances
Fonda	Franciscone	Volunteer Support Administrative Assistant	(503) 977-6838	Portland
Harmony	George	Chief Financial Officer/VP Business Services	(503) 977-6816	Portland	N/A
Jeremy	Gingell	Director of Information Technology	(503) 977-6811	Portland	N/A
Janis	Gwyther	Human Resource Specialist	(503) 977-6818	Portland	Employment
Robert	Hagan	Ranger - Arrowhead	(509) 427-5824	N/A	N/A
Lynette	Hansen	Director of Human Resources	(503) 977-6824	Portland	Employment
Susan	Hayes	Ranger - Homestead	(503) 622-4285	N/A	N/A
Carol	Hickman	Director of Membership and Community Development	(503) 977-6848	Portland
Tarrie	Moyer	Staff Accountant	(503) 977-6841	Portland	N/A
Karen	Hill	Chief Executive Officer	(503) 977-6829	Portland	GSOSW Board
Tiffany	Howard	Volunteer Support Specialist	(503) 977-6827	Portland
Sreypich	Kong	Senior Accountant	(503) 977-6859	Portland	N/A
Heather	Law	Product Sales Manager	(503) 977-6817	Portland	Product Sales; Cookie/Nut Credits; Product Managers
Alvin	Ma	MCD Specialist	(503) 977-6832	Portland
Latha	Meyer	Volunteer Support Specialist	(541) 246-1251	Eugene
Sarah	Miller	Director of Communications	(503) 977-6861	Portland	Media Relations; Logo Usage; 100th Anniversary
Melissa	Monson	Store Associate	(503) 977-6802	Portland	Store, Portland
Sulema	Lambert	Volunteer Support / Membership and Community Development Specialist	(541) 389-8146 ext. 6505	Bend
Michelle	Laseter	GSBB Specialist		N/A
Liz	Lorenzo	Volunteer Intake and Placement Coordinator	(503) 977-6800	Portland	Background checks and volunteer applications
Luz	Pinon	Portland Service Center Receptionist	(503) 977-6800	Portland	General Portland Service Center contact, Insurance
Amy	Prather	MCD Coordinator	(503) 977-6862	Portland
Alanna	Beckwith	Volunteer Support Coordinator	(503) 977-6821	Portland	SU 9, 10, 11
Adriana	Ramos	Hispanic Initiative Specialist	(503) 977-6865	Portland
Bernice	Rivera	Hispanic Initiative Manager	(503) 977-6806	Portland	Hispanic Initiative
Ron	Severn	Building & Services Coordinator	(503) 977-6846	Portland	N/A
Gary	Seymour	Camp Ranger	(5039 622-4285	Mountaindale Outdoor Program Center
Mona	Sandberg	Sales Associate	(503) 977-6808	Portland	Store, Portland
Stephanie	Smetana	Chief Operations Officer - Mission Delivery	(503) 977-6845	Portland	Annual Meeting; Delegates
Melissa	Stanley	Product Sales Support Specialist	(503) 977-6868	Portland
Kelsey	Stark	Volunteer Support Specialist	(503) 977-6837	Portland
Alison	Fitzgerald	Property Administrative Assistant / Site Registrar	(503) 977-6834	Portland	Property Rentals
Shannon	Spencer	Development Manager	(503) 977-6843	Portland	Donations, Portland; Annual Luncheons
Minda	Trulove-Sapp	GSLE Administrative Assistant	(503) 977-6850	Portland	GSLE
Jessica	Frederickson	Volunteer Learning Services Specialist	(503) 977-6810	Portland
Cynthia	LaDuke	Shop Associate	(541) 389-8146 x6503	Bend
Patsi	Toney	Office Manager / Membership and Community Development Assistant	(541) 389-8146	Bend	Office
Claudia	Valle	Membership and Community Development Specialist	(503) 977-6840	Portland
Callie	Vandewiele	Series Pathway Manager	(503) 977-6808	Portland
Brandi	George	Membership and Community Development Coordinator	(541) 667-9696	Eastern Oregon	SU 19, 22, 23
Marissa	Bennett	Resident Camp Specialist	(503) 977-6881	Portland	CIT
Sheila	Logan	Volunteer Support Specialist	(503) 977-6809	Portland	SU 1, ,12, 15, 16, 25, 28
Kim	Demarest	Membership Data Entry Specialist	(541) 246-1246	Eugene
Martha	Morales	Hispanic Initiative Specialist	(541) 246-1244	Eugene	Hispanic Initiative
Diana	Olson	Membership and Community Development Specialist	(541) 246-1250	Eugene	SU 64, 66
Diane	Shores	Store Manager	(541) 246-1241	Eugene	Store, Eugene
Carolyn	Taylor	Membership Data Entry Specialist	(541) 246-1242	Eugene	Registration: Membership; Registrars
Tere	Tronson	Development Specialist - Grants	(541) 246-1249	Eugene	Grants; Donations, Eugene
Laurie	Krei	Office Manager	(541) 246-1240	Eugene
Verna	Edgerton	Product Sales Specialist	(541) 773-8423 x307	Medford	Product Sales; Cookie/Nut Credits; Product Managers
Jennifer	Akins	Event/Travel Pathway Manager	(541) 773-8423 x305	Medford	Event/Travel Coordinators
Karen	Kelly	Office Manager and Manager of Administration	(541) 773-8423 x306	Medford	Personify Help Desk
Sandra	Nance	Volunteer Support Coordinator	(541) 773-8423 x304	Medford	SU 70, 71
Elizabeth	Venditti	Store Manager	(541) 773-8423 x303	Medford
Tricia	Stuart	Membership and Community Development Specialist / Volunteer Support Specialist	(541) 756-4626	North Bend	SU 62
Sarah	Johnson	Director of Girl Leadership Experiences	(503) 977-6875	Portland	Program Guide; Program Partners
Cassi	Ross	GSBB Coordinator	(503) 977-6204	Portland	Girl Scouts Beyond Bars
Savannah	Herbert	Series Pathway Manager	(503) 977-6205	Portland	SU 26, 29 and Discovery Programs
Michael	Kernan	IT Assistant	(503) 977-6847	Portland	N/A
John	Aaron	Ranger - Camp Cleawox/Wallace Creek	(541) 977-1069	N/A	N/A
Susan	Christensen	Director of Volunteer Support	(503) 977-6831	Portland
Patricia	Hutchings	Volunteer Learning Services Specialist	(541) 246-1248	Eugene	Volunteer Training; Adult Development Coordination
Cathy	Turner	Membership Data Entry Specialist	(503) 977-6819	Portland	N/A
Rebekah	Hubbard	Communications Specialist	(503) 977-6860	Portland	Website, Communications Coordinators in SU 1-20
Shannon	Shea	GSLE Specialist	(503) 977-6813	Portland	Community Service Bars, Highest Awards
Alma	Madrigal	Hispanic Initiative Specialist	(503) 977-6864	Portland
Mary Lee	Alder	Chief Development Officer	(503) 977-6807	Portland	Donations; Fundraising
Tamara	Walters	Manager of Retail Operations	(503) 977-6882	Portland	Stores, Traveling Store, Trading Post
Juliet	Zimmer	Membership and Community Development Specialist	(503) 977-6856	Portland